It is often said that people are the most important asset in any organisation but, unfortunately, no matter how talented your workforce is, human error is unavoidable.
The consequences of mistakes made by human workers can be significant - lower productivity, less efficient business operations, a reduced bottom line, and reputational damage, for example – so, as more businesses adopt automation, it’s important to understand how human error can be spotted and resolved in a timely and cost-effective way.
For your human workers, chasing down process errors – which may be weeks or months old – can consume enormous amounts of time. Manually identifying a mistake could mean trawling through reams of electronic files, sometimes across multiple systems, during which time your employee is drawn away from their other responsibilities. It’s a time-consuming and frustrating task that does little to boost productivity.
Data validation across multiple sources is highly complex and time-consuming if attempted manually, whereas a Robotic Process Automation (RPA) bot can complete the task quickly and easily. While software integration is ideal, it’s not always possible: a combination of legacy and modern systems, cost and time implications, or the dynamic nature of business solutions can all make integration impractical or impossible.
To complete a single process in this situation, data may need to be entered or retrieved from multiple systems and, due to the complexity of the task or the high volume of datasets involved, human error is almost unavoidable. Validating the data during and after processing is manually challenging and laborious, driving down workplace efficiency and increasing the chance of mistakes being made.
In contrast, an RPA bot can complete the task quickly and efficiently, with the utmost accuracy that eliminates errors in their entirety. Not only is data validation executed efficiently, but human workers are freed to focus on more valuable tasks, so there is no negative impact on business efficiency or productivity.
Manual data entry between multiple systems can lead to many types of mismatches, including missing values, incorrect or misspelt values, duplication, incorrect formatting, and orphan records. These can be time-consuming and arduous to identify and correct if human workers are tasked with the responsibility and suppresses business agility.
RPA technology enables data monitoring to check the quality of data at its point of creation. By deploying RPA bots, several key benefits are accessible, including:
Faster resolution of issues, as problems are identified as soon as they happen.
More accurate data, so that business leaders can rely on its integrity and accuracy to make informed strategic decisions.
More accurate metrics as they won’t be skewed by false or duplicate data.
Optimised Machine Learning (ML) models.
With RPA technology, automated routines can be created to sort data mismatches, so any irregularities are resolved with minimal human intervention.
To find out more about how our RPA solutions could improve data validation in your business, please call us on 44 1625 429541 or arrange your free, no-obligation consultation with one of our specialists.
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