Robotic Process Automation in The Hospitality Industry

We have worked with hospitality organisations and our digital workforce technology has many streamlining applications, taking some of the repetitive, mundane tasks out of the hands of human employees, and letting them get on with more important roles.

Helping improve your employees’ day-to-day workload is a vital part of the role of the Digital Worker, and in an industry, as dedicated to customer service as hospitality, having happy, focused staff with great morale is always going to be a massive advantage. 

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Our RPA-powered technology enables our Digital Workers to get on with rule-based tasks twenty-four-hours a day, all year round. This kind of automation is invaluable in any customer-service-based industry, allowing you to focus on delivering service and customer service your brand needs to thrive.


How Can a Digital Workmate Help?

Our cloud-based Digital Worker can streamline hundreds of aspects of your digital business, helping take vital roles out of the hands of human staff and making sure that no matter when, the task is being completed with computer precision and speed.

Within hospitality, some of these tasks include:

• Invoice Creation

• Online Booking Management

• Room Reservation

• Cancellation Handling

• Data Management

• Scalability

These are just a few of the tasks that can be effectively automated, the true possibilities are endless.

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Manual Vs Automation

We bring the solution and you reap the benefits

Manual Processes

  • Expensive
  • Human Erros
  • Time Consuming
  • Repetitive
  • Miscommunication
  • Lack of security

Automation With

  • Fast
  • Accuracy
  • Cheaper
  • Time to scale your
  • Quick to install
  • Secure

Book a Call With Us

Book a call with us to discuss...
  • Your current processes
  • How Cevitr can help you
  • Any questions or queries you may have

What Our Customers Have to Say


I couldn’t recommend Cevitr enough. When it came to understanding what we needed in our RPA process, and then developing the solution, Jaideep and his team were fantastic.


Complementing the work we do, Cevitr’s Digital Workmate has opened up exciting possibilities for Onogo and empowered us to focus on our core business, whilst relying on Cevitr to focus on the challenge of enabling Jo to take on computer-based tasks, which it does with ease, delivering every day.


The journey with Cevitr on enabling RPA based processes across our business has been phenomenal. The simplicity of the engagement model, the speed of execution and most importantly the service delivery attitude of Cevitr has been the most striking feature of the relationship.


Working in partnership with Cevitr over the past three to four years has been a real benefit to the Murphy business in reducing resource requirements in both time-critical activities and day-to-day operations. Their professionalism, business understanding and customer service have been excellent.

David Neve, IT Director at J Murphy and Sons

All business have manual process’ & an aspiration continually improve these through automation & what the team at Cevitr have helped us achieve is just that.  In a few small weeks, they have helped us automate several complex & very labour-intensive manual processes.   The best bit, our new team Member Jo does the work while we are all tucked up in bed,  leaving the working day free for our teams to focus on priorities which achieve our business goals...

Allan Farrell, CTO, Mandata

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