MERCHANDISING INVENTORY:
Uploading hundreds, even thousands, of new product images and their traits to various product categories within your eCommerce site can be soul destroying to say the least! Let the Digital Workmate take the product image, make any necessary modifications and upload them with the attributes to the relevant product category; imagine the time you will save.
CONTENT CREATION:
In order to provide all the information on your product pages that the buyer needs, the Digital Workmate can source data from multiple locations and consolidate it into a template on your CMS System or within your product catalogue, reducing your time to market astronomically.
RETURNS PROCESSING:
Manually processing returns is a time consuming and laborious task, utilising RPA will give you back time and reduce costs. The Digital Workmate can send messages acknowledging receipt of the returned goods, update your inventory system, make any payment adjustment with the customer and update ERP and CRM systems.
SUPPLY CHAIN MANAGEMENT:
The Digital Workmate will make managing stock levels, shipping and order monitoring a dream! Keeping an eye on stock levels whilst utilising historical data on product demand to account for patterns, notifying managers when stock levels are low and automatically re-ordering products when they drop below a certain level is easy work for the Digital Workmate.
CUSTOMER SERVICE:
Automation is fast and therefore great for all aspects of customer service, the Digital Workmate can find the relevant customer details and information, through various different systems, delivering it to you quickly when you need it the most; reducing lead times, call times and providing a better experience for the customer. See more examples of customer service processes.
In short, the list is endless!
No matter what processes you decide to give to your Digital Workmate, you can be sure they will be delivered with speed and accuracy and the Digital Workmate won’t stop until the job is done! Allowing your team the freedom and time to work on more exciting areas, in turn building employee satisfaction and engagement.
Testimonial
“At Onogo we have developed bespoke software and business practices to enable us to undertake a global sale every 20 seconds. Our dedication to continuous improvement has certainly come into fruition with our Cevitr partnership. Complementing the work we do, Cevitr’s Digital Workmate has opened up exciting possibilities for Onogo and empowered us to focus on our core business, whilst relying on Cevitr to focus on the challenge of enabling Jo to take on computer-based tasks, which it does with ease, delivering every day."
Paul Murphy, CEO, Onogo.
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