Health Care  

CLIENT: 
Leading Stem cell banking and research company based in India. 
BUSINESS CASE FOR AUTOMATION: 
Our client’s customers are expectant parents who bank their child’s cord blood with them. Their specialised staff collect the sample at birth and send it to the lab for processing and cryogenic preservation. Since the company deals with biological material, their processes are extremely time sensitive. In some cases, the samples would reach the lab before the payment information was processed on our client’s admin system due to backlog. In such cases, the samples were processed without the assurance of payment, to the financial detriment of our client. 
 
BUSINESS CASE FOR AUTOMATION: 
Our client’s customers are expectant parents who bank their child’s cord blood with them. Their specialised staff collect the sample at birth and send it to the lab for processing and cryogenic preservation. Since the company deals with biological material, their processes are extremely time sensitive. In some cases, the samples would reach the lab before the payment information was processed on our client’s admin system due to backlog. In such cases, the samples were processed without the assurance of payment, to the financial detriment of our client. 
 
BUSINESS CASE FOR AUTOMATION: 
Jo has become a scaling up tool for our client as they are confident of running larger volumes of processes as the business grows. Automating the financial reconciliation process has resulted in over 90% reduction in processing time and over 50% reduction in cost with £0 up front investment by the client. 
 
 
 

Robotic Process Automation In The Healthcare Sector 

 
 
 
Cevitr-- Robotic Process Automation In The Healthcare---RPA Robotics

Healthcare  

The global pandemic really shone a light on the healthcare heroes and how important it is for medical practitioners to be able to do what they are trained to do, not get bogged down with tedious but necessary back office tasks. Here is where a Digital Workmate can help! 
 
 
INVOICE CREATION: 
Your Digital Workmate can pull together all the relevant information, consolidate and send an invoice out within minutes. See more examples of finance processes. 
PATIENT INTAKE DOCUMENTATION: 
The Digital Workmate can gather all the necessary information, input into a form or system and ensure compliance is met, reducing the time spent on document processing and inputting repetitive data. 
SCHEDULING APPOINTMENTS: 
Appointments can be managed by the Digital Workmate, ensuring important follow up appointments are scheduled along with sending out reminders to patients to ensure appointments are not missed. See more examples of Customer Service processes.. 
SHIFT PLANNING: 
Let the Digital Workmate manage this tedious and time-consuming process and see a reduction in errors, increase employee satisfaction with fairness and flexibility by reducing rate of unwanted shifts, absenteeism and grievances. See more examples of HR processes
INVENTORY MANAGEMENT: 
Emailing and calling colleagues to check stock levels? Spending time you do not have analysing data from multiple locations. Hand these tasks to a Digital Workmate and decrease errors, save time and increase employee productivity. See more examples of operations processes
In short, the list is endless!  
 
No matter what processes you decide to give to your Digital Workmate, you can be sure they will be delivered with speed and accuracy, the Digital Workmate will work around the clock to make sure the job is done! Allowing your team the freedom and time to deploy your services where they are needed most, treating people, in turn building employee and patient satisfaction and engagement. 
 
Testimonial  
“The journey with Cevitr on enabling RPA based processes across our business has been phenomenal. What started out a couple of years ago as a project to improve operational efficiency, has moved to a position where we are using automation to transform the way we work. Our attention on customer experience and developing innovative solutions remains a core philosophy at Reelabs and we use the Digital Worker, Jo, to free up our teams to focus on priorities that lead to us achieving these outcomes. The simplicity of the engagement model, the speed of execution and most importantly the service delivery attitude of Cevitr has been the most striking feature of the relationship. As we grow as a business, we have been able to scale easier with automation underpinning our operational efficiency.” 
 
Meena Pophale, Head of Operations, Reelabs. 
Other Industries  
 
 

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