RPA For Customer Service Departments

I couldn’t recommend Cevitr enough. When it came to understanding what we needed in our RPA process, and then developing the solution, Jaideep and his team were fantastic.

Complementing the work we do, Cevitr’s Digital Workmate has opened up exciting possibilities for Onogo and empowered us to focus on our core business, whilst relying on Cevitr to focus on the challenge of enabling Jo to take on computer-based tasks, which it does with ease, delivering every day.

The journey with Cevitr on enabling RPA based processes across our business has been phenomenal. The simplicity of the engagement model, the speed of execution and most importantly the service delivery attitude of Cevitr has been the most striking feature of the relationship.

Working in partnership with Cevitr over the past three to four years has been a real benefit to the Murphy business in reducing resource requirements in both time-critical activities and day-to-day operations. Their professionalism, business understanding and customer service have been excellent.

All business have manual process’ & an aspiration continually improve these through automation & what the team at Cevitr have helped us achieve is just that.  In a few small weeks, they have helped us automate several complex & very labour-intensive manual processes.   The best bit, our new team Member Jo does the work while we are all tucked up in bed,  leaving the working day free for our teams to focus on priorities which achieve our business goals...